top of page
RAWSLABBEDLOGO ICON.png

Privacy Policy

Information We Collect

We may collect the following types of information when you use our Website:

a) Personal Information You Provide

  • Name, email address, phone number

  • Billing and shipping addresses

  • Payment details (processed securely through third-party payment providers; we do not store full credit card information)

  • Account login credentials (if you create an account)

  • Any information you voluntarily provide (e.g., messages via our contact form, survey responses, or customer support requests)

b) Automatically Collected Information

  • IP address

  • Browser type, device type, operating system

  • Pages you view, links you click, time and date of visits

  • Referring website or search engine

  • Cookies and similar tracking technologies (see Section 7)

c) Information from Third Parties

  • Payment processors (to confirm payments)

  • Shipping carriers (to fulfill deliveries)

  • Marketing/advertising partners (if you interact with our ads on social media or other platforms)

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders (payment, shipping, order tracking)

  • To communicate with you regarding your purchases, account, or customer support inquiries

  • To send you promotional offers, newsletters, and updates (with your consent, where required)

  • To improve our Website, Products, and user experience

  • To prevent fraudulent activity, unauthorized transactions, and abuse of our services

  • To comply with legal obligations or enforce our Terms and Conditions

How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: third-party vendors who assist with payment processing, order fulfillment, shipping, analytics, and marketing.

  • Legal Compliance: when required by law, regulation, legal process, or governmental request.

  • Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

Data Retention

  • We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

  • You may request deletion of your personal information (see Section 8).

Data Security

  • We implement industry-standard security measures (encryption, secure servers, restricted access) to protect your personal information.

  • However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

  • We use cookies, web beacons, and similar technologies to enhance user experience, analyze Website traffic, and deliver personalized content/advertising.

  • Types of cookies used:

    • Essential cookies (required for site functionality, e.g., shopping cart)

    • Analytics cookies (help us understand how visitors use our Website)

    • Marketing cookies (used for personalized advertising)

  • You can manage or disable cookies through your browser settings, but some features of the Website may not function properly if you do so.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: request a copy of the information we hold about you.

  • Correction: request updates or corrections to your personal data.

  • Deletion: request we delete your personal data (subject to legal and contractual obligations).

  • Opt-Out: unsubscribe from marketing communications at any time.

  • Data Portability: request your personal data in a portable format (where applicable by law, e.g., GDPR).

  • Do Not Sell My Data: if you are a California resident, you may request that we do not sell your personal information (we currently do not sell any personal data).

International Data Transfers

If you are located outside [Insert Country of Business], please note that your information may be transferred to and stored in a country that does not have the same data protection laws as your home country. By using our Website, you consent to such transfers.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read their privacy policies.

bottom of page